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GISC Watch

GISC Watch

GISC Watch Guide 2020

 

GISC Watch Roster

Roster available for period: 16 March 2020 - 31 January 2022

 

GISC Watch tasks

1.      The on-duty GiSC shall
a)      Carry out the GISC Watch by using information exchanged in JSON files. The WCD is advised to be used.
b)      Provide a summary report (template to be defined), and
c)      Formally hands over the GISC Watch operation to the next GISC

2.      The tasks performed by the on-duty GISC for GISC Watch shall include at least:
a)      Monitor the status of a service of each GISC, including OAI PMH, SRU and HTTP portal, on daily basis.
b)      Monitor the number of metadata records of each GISC (should be similar to each other and no sudden big changes)
c)      Send notification on identified problems/issues to the concerning GISC(s), follow up on the actions, and escalate issues as needed.
d)      Use agreed issue tracker system (MANTIS - http://www.inmet.gov.br/giscticket/) to report the incidents.

3.      Specific tasks:
a)      WCDs (JMA and CMA) are requested to store/present the history of those matrixes mentioned in 2.a) for one month.
b)      As agreed in 2017 ET-WISC, GISC Brasilia will host and operate an issue tracking software. (Done. 10/2/2018. http://www.inmet.gov.br/giscticket/)
c)       GISCs currently not issue JSON files, please provide your JSON files to WCD asap.

Roster Rules
a)       Each roster stats from 00:00UTC and ends at 23:59UTC of the planned roster period.
b)       Every GISC should provide a email address (GISC_email) for the purpose of conmmunication, preferablly an alias that include multiple operators so that important information is not missed.
c)       Duty GISC shall hand over the monitoring duty to the next GISC by sending the report to the GISC_email, along with any specific information deemed necessary/useful to the next duty GISC.
d)     To ensure the continuity of GISC Watch, the monitoring duty shall be carried out by the duty GISC at the beginning of the roster period regardless whether it has received handover email from the previous GISC.
e)      The GISC Watch report shall be sent to 1) next Duty GISC (GISC_email), 2) TT-GISC mailing list (CBS-WISC-TT-GISC@wmo.int), 3) WMO Secretariat (wis_help@wmo.int)
f)       Duty GISC shall register any issue in the GISC-Ticket system (http://www.inmet.gov.br/giscticket/) and make update when necessary
g)      For any issue related to GISC Watch that requires escalation, the Chair of TT-GISC is the first escalation point for all GISCs
 

Report template

Duty GISC
GISC Tokyo
Period 2018-02-01 — 2018-02-15
Issue ID
Date
GISC
Issues Action Taken
Status
Further Action
2018-1
2018-02-01
GISC A
GISC portal off air GISC A notified
Resolved
 
2018-2
2018-02-02
GISC B
OAI provider inactive GISC B notified
Open
Follow up
2018-3
2018-02-03
GISC C
Can't reach GISC A GISC C and A notified
Resolved
 
2018-4
2018-02-04
GISC D
Abnormal increase of the number of Metadata GISC D notified
Open
Follow up
XX
 
 
 
 
 
XX
 
 
 
 
 
XX
 
 
 
 
 
XX
 
 
 
 
 

….
Notes:
1. For every calendar year, the Issue ID should be continuous through out the year, which gives each issue an unique ID.
This is easy for communicating the issues among the GISC for taken action. The ID may change once we start using Issue Tracking System
2. "Further Action" is the suggestion from duty GISC to the next GISC on issues that are open and need to be followed up by next duty GISC.