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Commission for Weather, Climate, Water and Related Environmental Service Applications (SERCOM)

The Commission for Weather, Climate, Water and Related Environmental Services & Applications (Services Commission) contributes to the development and implementation of globally harmonized weather, climate, water, ocean and environment related services and applications to enable informed decision making and realization of socioeconomic benefits by all user communities and society as a whole.

Terms of Reference:

Development and maintenance of WMO normative material related to service delivery, as specified in WMO Technical Regulations, Volume I and its relevant Annexes, the Commission shall:

  • Coordinate development of new service-oriented regulatory material in all application areas of its scope based on identified needs of Members
  • Keep the service-related regulatory material up-to-date through regular amendments, as necessary
  • Ensure the consistency of the new and amended regulatory material across the application areas
  • Enhance capacity for prediction and service delivery
  • Consider relevant scientific and technological developments to ensure the currency of the regulatory material
  • Together with the COIIS and the Research Board, coordinate linking science, infrastructure and services interactively
  • Accompany recommendations for new and amended regulatory material with related impact, cost-benefit, and risk analysis

Common service delivery attributes – the Commission shall:

  • Promote service-oriented culture in all relevant application areas including a customer focus, quality management, understanding of the value and socioeconomic benefits
  • Share best practices and develop harmonized methodologies for user engagement including identification of requirements and establishment of feedback mechanisms with users necessary for continuous improvement of services
  • Develop methodologies for impact-based products and services in all application areas, innovative service delivery methods and integrated platforms
  • Ensure harmonization of requirements for competency and qualification of personnel involved in service delivery
  • Develop common methodology for verification and validation of information and service delivery as part of quality management
  • Build through appropriate studies and projects a better understanding of the economics of service delivery, cost-recovery mechanisms, commercial and market elements, and develop respective guidance to Members
  • Seek the engagement of service providers from private sector and academia
  • Promote global and regional partnerships, including building upon existing partnerships and networks among communities of practice among the service areas, which are beneficial for WMO Members

Assistance to Members to enhance service delivery capabilities and enable effective implementation and compliance – the Commission shall:

  • Consult with regional associations and Members to identify needs for new and improved services and analyse related capabilities, and best practices
  • Consult with regional associations to identify experts who can participate in technical commission teams, to facilitate implementation and uptake of evolving services and applications, standards and regulations at national and regional levels
  • Facilitate the implementation by developing guidance material aligned with the promulgation of new and amended regulatory material
  • In consultation with the regional associations, identify needs for assistance to Members and provide relevant guidance and capacity development activities including training
  • Propose pilot and demonstration projects as necessary
  • Facilitate transfer of knowledge and best practices by supporting relevant events and through communication and outreach activities

Cooperation and partnership – the Commission shall:

  • Establish close coordination and efficient working mechanisms with relevant international organizations such as ICAO, IMO, FAO in the area of service delivery
  • Establish consultative mechanisms with user organizations to receive feedback and advice on services
  • Consider opportunities for leveraging resources through establishment of joint, including inter-agency, bodies and/or projects addressing common areas of service delivery